Messages

Send an intake form without an appointment
To manually send an intake form that doesn't have an appointment, follow the below steps to obtain the form link: 1) Go to Content 2) Click Forms ...
Wed, 3 Nov, 2021 at 10:25 AM
How to send a survey emails
This article will explain how to automatically send an email to a patient after an appointment to obtain feedback, give extra information or invite them to ...
Mon, 1 Sep, 2025 at 10:40 AM
Resend Confirmation Messages
If a client can't locate their confirmation message or there was a typo made upon booking, you can use the following steps to resend the message: ...
Tue, 2 Sep, 2025 at 2:49 PM
Can I send International SMS?
SimpleClinic does not currently support the sending of international SMS messages other than for NZ and Australia, due to billing and cost issues.  Any ...
Thu, 30 Jul, 2020 at 10:45 AM
How to set a SPF record
If you are not comfortable changing DNS entries we strongly advise you to contact your website host to make this change on your behalf.  Mistakes in your DN...
Mon, 1 Sep, 2025 at 11:00 AM
How to turn off SMS booking/reminders
To turn off either SMS booking confirmation/reminders or both, go to Business Setup -> Booking & Reminders -> Select Edit next to the Service cate...
Mon, 1 Sep, 2025 at 10:51 AM
Sending Email & SMS content block templates
To send templates via email or SMS you will need to create these templates in your content library and follow the steps below to send to patients.  PLEA...
Wed, 18 Jun, 2025 at 5:20 PM