Getting Started

Getting Started Checklist
To help you get started with SimpleClinic, we have provided a list of tips and suggestions to help you further customise your account.  Before we get starte...
Thu, 17 Oct, 2024 at 4:56 PM
How to fill out your services import spreadsheet
When getting started with SimpleClinic we provide you with some spreadsheets to fill out to send back to us for the initial data import.  This article d...
Thu, 14 Mar, 2019 at 5:23 PM
Using pre-loaded products (feeds) in SimpleClinic
To make life simpler, we have pre-loaded SimpleClinic with an extensive range of products. For Australian Praccies: We take price lists directly fro...
Tue, 16 Nov, 2021 at 2:15 PM
Logging into your account
Your account sign in page can be accessed from https://app.simpleclinic.net Please note: SimpleClinic can only be accessed from the above link, do not t...
Wed, 1 Jul, 2020 at 11:43 AM
The Dashboard and SimpleClinic menu
When you login to SimpleClinic you will first see the Dashboard - a summary page of  your newest bookings, latest prescriptions, backorders awaiting deliver...
Tue, 11 Dec, 2018 at 11:05 AM
Navigating SimpleClinic
SimpleClinic uses a main menu on the left side of the screen (after you login!) to separate the major features of the program. Within each menu option...
Wed, 1 Jul, 2020 at 11:45 AM
Unblocking IP after Failed Log in
If you fail your login 3 times, your IP address will be blocked. This means all users currently using SimpleClinic in your clinic will not be able to access...
Thu, 12 Sep, 2024 at 2:03 PM
Online Only Clinic
These steps can be used to switch from doing face to face consults to online only, or simply just to make sure you have everything you need to run a streaml...
Tue, 11 Jan, 2022 at 9:37 AM
Multi Factor Authentication
In March 2023, we rolled out multi factor authentication for greater security. This is initially an opt in process available from your user profile.  To...
Thu, 13 Apr, 2023 at 12:49 PM
Forgot / Reset Password
Follow these steps is you have forgotten your password and need to reset it.  1. Go to https://app.simpleclinic.net -> Select Forgot Password (as in ...
Thu, 18 May, 2023 at 10:48 AM