First create a patient record for the RECIPIENT if one does not already exist.
From the patient record for the RECIPIENT click Record -> Voucher -> click on Generate to get a Redemption Code -> Enter $ Amount -> Expiry will automatically go to 3 years to align with the ACCC policy -> Prepayment needs to be set to NO -> Note-> detail who it is from -> SAVE.
The client can now book an appointment as per normal via online bookikng.
As per normal they will be matched to a patient record based on email and DOB.
As per normal they will be matched to a patient record based on email and DOB.
The voucher will show under Clinic credit with the note that was entered during creation. As per below image
Selecting the Clinic credit/voucher will apply the voucher to the checkout.
If there is enough cash on the voucher to cover the whole checkout then it will go straight to paid and process normally.
If there is insufficient cash on the voucher to cover the whole checkout then payment will need to be taken for the remainder.
If there is enough cash on the voucher to cover the whole checkout then it will go straight to paid and process normally.
If there is insufficient cash on the voucher to cover the whole checkout then payment will need to be taken for the remainder.
You can view any unredeemed vouchers from Report Centre -> Marketing reports -> Unredeemed Vouchers
Notes:
Ensure that Prepayment is set to NO. If it is set to YES it is treated as a system generated voucher and will not be available through the online booking checkout process.