Videos can be uploaded to the SimpleClinic Video Library to be used in Programs or Prescriptions. The SimpleClinic Video Library is not subject to censorship like public subscriptions like You Tube or Vimeo.
To use SimpleClinic Video library there will be a one off upload fee of $0.60 per minute (for transcoding to multiple streaming formats) and no ongoing hosting fees. You will be charged this fee at the time of uploading the video.
If you have a Vimeo account, you can still use these videos for Programs. Vimeo gives you the control to lock down the privacy of your video, so your content can't be easily accessed outside of the course and to use this content elsewhere. To review the suggested privacy settings, please click here.)
On this page:
- Important Information
- View Videos
- Upload a Video
- Use Videos
- Delete Videos
- Videos in the Patient Portal
Important Information
- Ensure you are on a good speed and stable internet connection when uploading videos
- Videos can only show at the quality at which they were uploaded, some video recording programs (such as Zoom) may only support Standard Definition quality.
- High quality videos can only play back at the maximum quality depending on the screen dimensions, screen size, aspect ratio, and internet connection speed of the person viewing the video.
- Default playback of videos starts at 1280 x 720, and will then down scale or upscale depending on bandwidth available for the person viewing the video.
View Videos
Step 1. View Videos: from the Dashboard -> select Content -> Video Library -> here you will see a list of already uploaded videos and be able to upload new videos. Videos are listed in alphabetical order.
Video upload status: Each video will show a status depending on whether the upload and conversion is:
- not started = no video has been added
- progress = video has been uploaded and conversion is in progress
- complete = video is uploaded and conversion is complete and it is ready to use in programs or prescriptions.
Conversion is done on each uploaded video to standardise and optimise each video when shown in programs and prescriptions, as videos may have been created and edited differently. Longer videos will take longer to upload and convert.
In the upload process you will be charged for the upload and conversion, this is a one off fee.
By clicking on each video you can see the date and time the video was uploaded and the status of the conversion.
Please ensure you keep the original file saved as the transcoded versions are web streaming versions and we will not retain the original video format after its transcoded.
Upload a Video
Step 2. Upload a Video: click the Video + button to upload a video
Step 3. Add the name of the Video -> select Choose File -> select the file from your computer -> select the Upload + button.
Step 4. You will be notified of the payment cost prior to upload -> if you wish to go ahead and have your card charged -> select OK -> you will be charged immediately to the card on file for your SimpleClinic subscription, if this fails you will not be able to upload your video.
Wait a few seconds for the video to be uploaded.
Once uploaded the status will show as not yet completed while it is being converted:
Once the upload and conversion is finished the status will show as complete on the video list:
Videos are listed in alphabetical order.
The date and time of upload and completed conversion will also show when viewing the video file:
Use Videos
You will now be able to use your Video in the following ways:
Delete Videos
Step 5: You can delete a video by clicking the delete button, as below. Please note that if you delete a video and need to upload it again you will be charged another upload fee.
Videos in the Patient Portal
Videos viewed from the patient portal will show inline but also be available from a link at the top of the video 'View Full Size' - which will open the video outside of the patient portal. Videos will then play back at the maximum quality they can depending on the screen dimensions, screen size, aspect ratio, and internet connection speed of the person viewing the video.
The new link that is opened is not a permanent link, meaning it cannot be shared this way, it will expire 1 hour after loading from the Patient Portal.
