There are 2 options for hosting telehealth appointments in SimpleClinic. 


The SimpleClinic inbuilt telehealth is only recommended for new praccies who are doing less th 5 online consults per week. 


If you are an existing Zoom user, we do not recommend changing telehealth options as Zoom provides an overall superior experience and is more cost effective for busy clinics. 


  1. BYO Zoom Pro account and integrate
  2. Use the SimpleClinic inbuilt telehealth platform



Costs:

  • You will receive 10 hours usage free of charge, then the cost for using the SimpleClinic inbuilt telehealth feature is 1c per minute, per user, for example a 60 minute consult for yourself and 1 patient will cost $1.20. 
  • If you will be conducting more than 5 telehealth consults per week, you will be financially better off with a Zoom Pro subscription (currently $250 per year).



Benefits of BYO Zoom Pro account integration:

  • separate record of all your meetings, that can be accessed outside of SimpleClinic 
  • ability to use Zoom for other meetings or workshops not hosted through SimpleClinic
  • one set price for a yearly subscription, with unlimited meetings included, ideal for busy full time practitioners
  • Zoom meetings can be started, ended and restarted multiple times by any user 
  • Zoom allows for recording online meetings 
  • Zoom provides a higher quality video experience (up to HD) and will compensate for poor internet connection
  • Zoom provides more support for audio and video device changes during video sessions 


Benefits of using the SimpleClinic inbuilt Telehealth platform:

  • pay for what you use, only suited to part time sole traders 
  • no need for an additional Zoom Pro subscription 
  • this is ideal for new graduates, who are building a client base. 



Click here for instructions to integrate and connect Zoom Pro. 


Click here for instructions to utilise the SimpleClinic inbuilt Telehealth platform. 



PLEASE NOTE

If you are an existing Zoom user, we do not recommend changing telehealth options as Zoom provides an overall superior experience and is more cost effective for busy clinics. If you do decide to change you MUST disconnect Zoom and change your booking and reminder messages as below. You will also need to delete and recreate any future online appointments.