When you are selecting stock items for a prescription or invoice, you may get a notification that a stock item is running low or out of stock. For this feature to work, those stock items will need to have been ordered or received at least once and the stock on hand count kept accurate.
1) Low stock notifications in Prescriptions:
When adding items to the prescription, if the selected stock item is out of stock, you will receive the following notification.
If you see this notification, you can search for an alternative product item instead. This saves time and prevents any confusion before the patient gets to the reception area!
The item with low or no stock can still be added to the patient's prescription, and still be saved and converted into an invoice.
The practitioner or admin staff can process the invoice and if required, the stock items can be ordered and placed on backorder for delivery to the patient, or for pickup when the item is added into the clinic's stock again.
2) Low stock notifications in Invoices:
When adding items to the invoice, if the selected stock item is out of stock, you will receive the following notification.
If you see this notification, you can search for an alternative product item instead, or continue to process the invoice.