SimpleClinic supports multiple locations. If you only operate from one location, you do not need to set up a location, it will defualt to the location details under Business Setup -> Your Clinic. If you have multiple locations, they will need to be added as below.
On this page:
- Set up and Manage Locations
- Locations in Messages
- Location in Employee Hours
- Locations for Services
- Booking Services with Locations
Set up and Manage Locations
If no additional location is created, the business name and address from Business Setup --> Your Clinic will be displayed on your online booking page.
If you want to change the description and address of the location pin, you will need to have a location set up.
1. Select Business Setup -> Locations
2. Click Add Location -> complete the details -> Save. See below images for examples.
Deleting Locations: Locations can be deleted from here if needed, please note that deleting locations will affect any location specific booking links you have in use. It is recommended to rename locations instead of deleting one and creating a new one.
Reorder locations by dragging and dropping them into a different order.
An example of an online location.
Locations in Messages
3. You can now reference these locations in your confirmation emails and your reminder emails.
To use locations in your confirmation and reminder emails, follow the steps in this article to adjust your booking and reminder messages -> Message Settings. Location information can be accessed by using the tags:
- {{location.name}} - the name of the location
- {{location.street}} - the street name of the location
- {{location.suburb}} - the suburb of the location
- {{location.state}} - the location state
- {{location.postcode}} - the location postcode
Locations in Employee Hours
4. After this, go to Employees and set your working hours for your user profile.
Locations for Services
5. You will next need to set locations for your services. For example, you may work one day a week at another clinic offering Massage only. You can link your massage services to that location only. If you need the same service at multiple locations, you will need to clone the service for each location and adjust the booking and reminder messages to send out the correct information.
How to add new services/consults
Booking Services with Locations
When a client books online, they will select a service based on your locations:
When booking a client in the Diary, you need to select the correct location for the service:
